Coaching skills


Part 1: About employee coaching

  • The importance of employee coaching
  • The objectives of coaching
  • Coaching methods

Part 2: The process of coaching

  • The steps of coaching process
  • Elements affect coaching’s effectiveness
  • The supplemental tools and how to use them effectively

Part 3: Necessary supplemental skills

  • Effective listening skills
  • Questioning skills
  • Positive feedback skills
  • Motivation skills

Part 4: Handling common situation and problems in coaching

  • Common difficult situations in coaching
  • Interfere appropriately

úc, đúng mức trong các tình huống

The course was designed to help managers and senior staff members to possess the ability to coach subordinates/junior staff members effectively within a reasonable time. At the end of the course, participants are expected to be able to:

  • Differentiate training and coaching
  • Fully understand the importance of training and coaching
  • Fully grasp and effectively apply skills and methods of coaching
  • Evaluate employees’ capability correctly in order to propose an appropriate development process.
    • Leaders and managers of all levels
    • Senior staff members

Thạc sỹ Đỗ Yến

Thông tin chung

  • Địa chỉ: 102 Truong Chinh street, Dong Da District, Hanoi
  • Ngày khai giảng:
  • Lớp:
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  • Học phí: Contact