Management skills and team leading skills


Part 1: Introducing the role of a manager

  • Managing and supervising
  • Management’s function
  • Levels of management
  • The position of the manager/supervisor
  • The role and responsibility of a manager/supervisor
  • Manager’s skills

Part 2: Self-organizing and job assigning

  • The process of personal planning
  • SMART objectives and goals
  • Executive plan
  • Prioritizing tasks
  • Scheduling tasks/jobs
  • Assigning work

Part 3: Communication skills

  • Defining communication
  • Types of communication
  • The process of information exchange
  • Elements affect perception within communication
  • Forms of communication
  • Non-verbal communication
  • Listening skills
  • Barriers within communication
  • Communication channel within organization
  • Rules and standards in communication at work

Part 4: Leadership styles

  • What is leadership?
  • Theory of X and Y leadership
  • Leadership styles
  • Situational leadership
  • Leadership styles diagram
  • Appliance of leadership styles

Part 5: Motivation

  • The importance of motivation
  • Theories of motivation
  • Testing the level of motivation within enterprises
  • How to motivate your employees
  • Applying motivation to enterprises

Part 6: Teamwork

  • Team and group
  • The stages of formation and development of a team
  • Individual work styles
  • Work in team – pros and cons
  • The characteristics of an effective team
  • Team building game

The course was designed to provide learners knowledge, skills and attitudes necessary for developing management skills within professional work environment. At the end of the course, participants are expected to be able to:

  • Take on, adapt and solve effectively daily tasks as a manager
  • Execute the process of self-organizing and effective work assigning
  • Choose a suitable leadership style
  • Use communication skills to effectively communicate with employees at work
  • Coach and evaluate employees performance
    • Mid-level supervisors and managers
    • Employees to be promoted

Ms.Yen Do: yen-do-picture1
She has had almost 20 years of experience in human resource management and corporate consult, training and development;
She used to work at high managerial positions in multinational corporations such as HR Director, Training Director at LG corp., HR and Regional Recruitment Director at Nortel Networks, Vice President at Techcombank AMC… She is one of the top experts in the market in the field of recruitment, training and development, corporate consulting organizational restructuring and capacity improvement.

Thông tin chung

  • Địa chỉ: 102 Truong Chinh street, Dong Da District, Hanoi
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