Collaboration skills, teamwork


Part 1: Summary of group and working in group

  • What is a group?
  • The importance of working in group
  • Development stages of group
  • Elements affect group performance

Part 2: Defining each individual of the group

  • Understand yourself as well as other group members
  • Establish team spirit
  • The role and duty of the group leader
  • Establish group’s objectives and goals
  • Align group’s objectives and goals with each individuals’ as well as organization’s

Part 3: Necessary skills for working in group

  • Communication skills
  • Effective listening skills
  • Emotion controlling skills
  • Problem solving skills
  • Work planning and organizing skills

Part 4: Conflict

  • Types of conflict
  • Causes of conflict
  • How to solve conflict

The course was designed to improve groups’ performance, help groups’ leaders and members to fully understand working in group. At the end of the course, participants are expected to be able to:

  • Understand the benefits and importance of working in group
  • Understand the elements affect groups’ performance and how to control them
  • Improve soft skills needed for working in group
  • Understand the conflicts that may rise and how to solve them
  • Fully grasp the development stage of a group
  • All individuals and organizations

Ms.Yen Do: yen-do-picture1
She has had almost 20 years of experience in human resource management and corporate consult, training and development;
She used to work at high managerial positions in multinational corporations such as HR Director, Training Director at LG corp., HR and Regional Recruitment Director at Nortel Networks, Vice President at Techcombank AMC… She is one of the top experts in the market in the field of recruitment, training and development, corporate consulting organizational restructuring and capacity improvement.

Thông tin chung

  • Địa chỉ: 102 Truong Chinh street, Dong Da District, Hanoi
  • Ngày khai giảng:
  • Lớp:
  • Thời lượng: 1-2 days
  • Học phí: