Coaching skills


Part 1: About employee coaching

  • The importance of employee coaching
  • The objectives of coaching
  • Coaching methods

Part 2: The process of coaching

  • The steps of coaching process
  • Elements affect coaching’s effectiveness
  • The supplemental tools and how to use them effectively

Part 3: Necessary supplemental skills

  • Effective listening skills
  • Questioning skills
  • Positive feedback skills
  • Motivation skills

Part 4: Handling common situation and problems in coaching

  • Common difficult situations in coaching
  • Interfere appropriately

The course was designed to help managers and senior staff members to possess the ability to coach subordinates/junior staff members effectively within a reasonable time. At the end of the course, participants are expected to be able to:

  • Differentiate training and coaching
  • Fully understand the importance of training and coaching
  • Fully grasp and effectively apply skills and methods of coaching
  • Evaluate employees’ capability correctly in order to propose an appropriate development process.
    • Leaders and managers of all levels
    • Senior staff members

Pay before course day 3 months: 10% discount (A)
Pay for 3 participants: 5% discount (B1)
Pay for 5 participants: 7% discount (B2)
Pay for 10 participants: 10% discount (B3)
Every combo 3 courses (with total 5 days): additional 5% discount (C)
Client can use A+B+C to have maximum discount of 25%

Ms.Yen Do: yen-do-picture1
She has had almost 20 years of experience in human resource management and corporate consult, training and development;
She used to work at high managerial positions in multinational corporations such as HR Director, Training Director at LG corp., HR and Regional Recruitment Director at Nortel Networks, Vice President at Techcombank AMC… She is one of the top experts in the market in the field of recruitment, training and development, corporate consulting organizational restructuring and capacity improvement.

Thông tin chung

  • Địa chỉ: Dong Da District, Hanoi
  • Ngày khai giảng: 21 - 22/06/2018
  • Lớp:
  • Thời lượng: 2 days
  • Học phí: 5.000.000 VND